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Mastering Communication

Lesson Plan

Mastering Communication

Enhance communication skills

This lesson focuses on enhancing students' communication skills through role-playing and interactive activities. Students will practice active listening and clear expression, which are essential skills for personal and professional success. By engaging in these activities, students will develop better interpersonal skills, improve their ability to convey ideas clearly, and learn to listen effectively to others.

Audience

12th Grade Students

Time

1 hour 30 mins

Approach

Enhance communication skills

Materials

Role-play scenarios, Discussion questions, Worksheet on active listening, and Printable cards for role-play

Step 1

Introduction

10 mins

  • Begin with a brief discussion on the importance of communication skills in daily life and future careers.
  • Ask students to share examples of good and poor communication they have experienced.

Step 2

Active Listening Activity

20 mins

  • Distribute the 'Active Listening' worksheet.
  • Have students pair up and practice active listening using the prompts on the worksheet.
  • Encourage students to provide feedback to each other on their listening skills.

Step 3

Role-Playing Scenarios

30 mins

  • Divide students into small groups and distribute role-play scenarios.
  • Each group performs their scenario, focusing on clear expression and active listening.
  • After each performance, the class discusses what was effective and what could be improved.

Step 4

Discussion

20 mins

  • Use the prepared discussion questions to facilitate a class discussion on the challenges and strategies of effective communication.
  • Encourage students to reflect on their role-playing experience and share insights.

Step 5

Closure

10 mins

  • Summarize key points from the lesson.
  • Ask students to share one communication skill they plan to improve and how they will do it.
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Worksheet

Role-Play Scenarios

These cards contain different scenarios for students to role-play, focusing on practicing communication skills.





Scenario 1: A team meeting where one member is not contributing.








Scenario 2: A customer service call with an upset customer.








Scenario 3: A group project where one member is dominating the conversation.








Scenario 4: A discussion between friends about a misunderstanding.




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Worksheet

Active Listening Worksheet

This worksheet provides prompts for students to practice active listening skills in pairs.

Describe a recent event to your partner and have them summarize it back to you.

Focus on listening without interrupting.







Share a personal opinion on a topic and have your partner ask clarifying questions.

Encourage open-ended questions.







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Discussion

Communication Discussion

A guided discussion to reflect on the role-playing activities and explore effective communication strategies.

What was the most challenging part of the role-playing activity?

Encourage students to think about both speaking and listening challenges.







How can active listening improve communication in group settings?

Discuss the impact of listening on understanding and collaboration.







What strategies can you use to ensure clear expression of your ideas?

Explore techniques like organizing thoughts, using examples, and checking for understanding.







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