Lesson Plan
Core Intake Components Map
Enable school counselors to apply a structured, empathetic clinical intake process by identifying core components, practicing empathetic interviewing, accurately organizing intake data, and using quality checks for consistent Tier 2 support.
Consistent, empathy-driven intakes improve student trust, accurate needs assessment, and targeted interventions, strengthening Tier 2 support.
Audience
Time
Approach
Materials
Prep
Prepare Materials & Space
10 minutes
Step 1
Welcome & Objectives
5 minutes
Step 2
Map Core Intake Components
15 minutes
Step 3
Empathy-Driven Interview Role-Play
20 minutes
Step 4
Documenting & Quality Checking
15 minutes
Step 5
Reflection & Next Steps
5 minutes

Slide Deck
Empathy-Driven Interview Guide
Why Empathy Matters
Core Principles of Empathy
Interview Flow Overview
Phase 1: Warm Welcome
Phase 2: Open-Ended Questions
Phase 3: Reflective Listening
Techniques for Depth
Documenting with Empathy
Practice & Next Steps

Script


Worksheet


Rubric

