Referral Process Flowchart
Use this step-by-step guide to move from initial concern to follow-up, ensuring every at-risk student receives timely, compassionate support.
- Notice Warning Signs
- Refer to the Warning Signs Poster for emotional, behavioral, and physical indicators.
- Decide that a private check-in is needed.
- Initiate a Private Conversation
- Find a quiet, safe space away from peers.
- Explain your concern: “I’ve noticed you seem [specific observation]. Are you okay?”
- Use Safe Messaging
- Follow the Safe Messaging Guide:
- Ask directly about self-harm or suicidal thoughts.
- Validate feelings and express care.
- Avoid promises of secrecy or judgmental language.
- Follow the Safe Messaging Guide:
- Assess Immediate Risk
- If the student indicates imminent danger (e.g., plans, means, intent), treat as an emergency:
- Stay with the student.
- Contact 911 or your school’s crisis response team immediately.
- If the student indicates imminent danger (e.g., plans, means, intent), treat as an emergency:
- Notify Designated Mental Health Staff
- Regardless of immediate danger level, inform your school counselor, psychologist, or social worker right away.
- Use your school’s established referral form or electronic system.
- Complete Referral Documentation
- Fill out required paperwork with factual observations (e.g., dates, student quotes).
- Submit documentation to the designated office or digital portal.
- Coordinate Next Steps
- Work with mental health staff to develop a safety plan.
- Inform relevant colleagues (e.g., grade-level team) in a confidential manner.
- Follow Up with the Student
- Check in within 24–48 hours to see how they’re doing.
- Reinforce support: “I’m here for you and want to see you succeed.”
- Reflect & Debrief
- After the process, debrief with your mental health team:
- What went well?
- What could be improved?
- Share insights during staff meetings to keep protocols fresh.
- After the process, debrief with your mental health team:
Early, coordinated action can save lives. Use this flowchart alongside the Warning Signs Poster, Safe Messaging Guide, and Scenario Cards to practice and reinforce your skills.