Effective Workplace Communication

Kimberly Burns

Tier 1

Lesson Plan

Effective Workplace Communication

Learn workplace communication skills

In this lesson, students will learn effective communication strategies for the workplace, focusing on email etiquette and presentation skills. This lesson will help students develop crucial professional skills that are applicable in nearly any career.

Audience

10th Grade Students

Time

1 hour

Approach

Learn workplace communication skills

Materials

Whiteboard and markers, Printed Worksheets, Printed Quiz, and Presentation software (e.g., PowerPoint)

Step 1

Introduction

10 mins

Greet students and briefly introduce the importance of professional communication.
Explain the objectives of the lesson: understanding email etiquette and developing presentation skills.
Show a short introductory video on workplace communication (if available).

Step 2

Email Etiquette Activity

20 mins

Distribute the worksheet on email etiquette.
Discuss key components of a professional email: subject line, greeting, body, closing, and signature.
Have students complete the worksheet in pairs, writing a mock email to a potential employer.
Review some examples together as a class and provide feedback.

Step 3

Presentation Skills Activity

20 mins

Discuss the elements of an effective presentation: clear objectives, engaging content, confident delivery, and appropriate use of visual aids.
Break students into small groups and assign them a topic to create a short presentation on.
Allow each group to give their presentation to the class.
Provide constructive feedback on their presentations, focusing on strengths and areas for improvement.

Step 4

Conclusion and Quiz

10 mins

Summarize the key points of the lesson.
Distribute a short quiz to assess understanding of the material covered.
Collect the quizzes and answer any final questions from students.
Encourage students to practice these skills in future school projects and professional settings.

Worksheet

Email Etiquette Worksheet

This worksheet helps students practice writing professional emails by drafting a mock email to a potential employer.

Write a professional email to a potential employer asking for a meeting to discuss potential internship opportunities.

List three key components of a professional email and explain why they are important.

Quiz

Professional Communication Quiz