Your Voice, Your Power: Script

Introduction & Warm-Up (10 minutes)

Teacher: "Good morning/afternoon, everyone! Today, we're diving into a topic that is absolutely essential for every single one of you, no matter what your future holds. We're going to talk about communication. Not just talking, but effective communication. It's about how we connect with others, share our ideas, and really understand what's being said."

(Display Your Voice, Your Power Slide Deck - Slide 1: "Your Voice, Your Power: Mastering Communication")

Teacher: "Look at this title: 'Your Voice, Your Power.' What does that mean to you? How is your voice, and how you use it, a source of power in your life? Think about a time when good communication really helped you, or when bad communication caused a problem."

Teacher: "To kick things off, let’s do a quick Communication Warm-Up activity. This will help us start thinking about the different ways we send and receive messages."

(Distribute Communication Warm-Up and give students a few minutes to complete it.)

Teacher: "Alright, let’s quickly share some of your thoughts from the warm-up. What were some interesting ways you communicate without using words?"

Understanding Communication (15 minutes)

(Display Your Voice, Your Power Slide Deck - Slide 2: "What is Communication?")

Teacher: "As we saw in the warm-up, communication is so much more than just talking. It's about how we convey our thoughts, feelings, and information clearly, and how we genuinely understand others. We can break it down into a few main types."

(Display Your Voice, Your Power Slide Deck - Slide 3: "Verbal Communication")

Teacher: "First, there's Verbal Communication. This is what most people think of immediately. It's the actual words you use, your tone of voice, and even the speed and volume at which you speak. How can your tone of voice change the meaning of your words?"

(Display Your Voice, Your Power Slide Deck - Slide 4: "Non-Verbal Communication")

Teacher: "Then we have Non-Verbal Communication. This is fascinating because it often says more than our words do! It includes our body language, facial expressions, gestures, and eye contact. Can you think of a time when someone's body language told you more than their words did?"

(Display Your Voice, Your Power Slide Deck - Slide 5: "Written Communication")

Teacher: "Finally, there's Written Communication. In today's world, this is huge – emails, texts, reports, essays, social media posts. It's about making sure your message is clear and understood when it's on paper or a screen. What are some challenges of communicating effectively through writing?"

(Display Your Voice, Your Power Slide Deck - Slide 6: "Active Listening: The Key to Understanding")

Teacher: "Now, an incredibly important part of communication that often gets overlooked is listening. But not just hearing – Active Listening."

(Distribute The Art of Listening Reading to students. Give them about 5 minutes to read it.)

Teacher: "After reading about active listening, let's have a brief discussion using our Active Listening Discussion Guide. What did you learn about active listening? How is it different from just hearing?"

Practical Application: Scenarios & Role-Play (15 minutes)

(Display Your Voice, Your Power Slide Deck - Slide 7: "Putting Skills into Practice")

Teacher: "It's time to put these skills into practice! I'm going to give you a Communication Scenarios Worksheet. You'll work in pairs or small groups to read through the scenarios and discuss how effective communication could be used. Then, we'll do some role-playing based on these scenarios with the Role-Play Communication Activity. I want you to focus on using verbal, non-verbal, and especially active listening skills."

(Distribute Communication Scenarios Worksheet. Allow 5-7 minutes for discussion, then 8-10 minutes for role-playing. Circulate around the room, offering feedback and prompting students.)

Teacher: "Great job everyone! It's not always easy to apply these skills in the moment, but that's why we practice. What did you notice about using active listening during your role-plays?"

Interactive Reinforcement: Communication Charades (10 minutes)

(Display Your Voice, Your Power Slide Deck - Slide 8: "Game Time: Communication Charades")

Teacher: "To lighten things up and reinforce our understanding of non-verbal communication, we're going to play Communication Charades Game! I'll divide you into teams. One person will act out a scenario or emotion without speaking, and their team will guess what it is. This will highlight how much we communicate without saying a single word."

(Explain the rules of Communication Charades Game clearly. Facilitate the game, keeping it energetic and positive.)

Teacher: "That was fantastic! What did this game teach you about the power of non-verbal cues?"

Assessment & Wrap-Up (10 minutes)

(Display Your Voice, Your Power Slide Deck - Slide 9: "Reflect and Continue Learning")

Teacher: "Excellent work today, class! To check our understanding of today's concepts, we're going to take a quick Communication Skills Quiz. Please complete this individually."

(Distribute Communication Skills Quiz. Collect them once students are finished. Inform students that the Communication Skills Quiz Answer Key will be used for grading.)

Teacher: "Beyond this quiz, you'll also be working on a Personal Communication Project Guide. This project will give you a chance to apply these skills in a real-world context over a longer period. We'll be using the Personal Communication Project Rubric to assess your work, so please review it carefully."

(Briefly explain the project and rubric.)

Teacher: "Finally, to wrap up, please complete this Communication Cool-Down. It's a quick reflection on what you learned today. Remember, effective communication is a skill that takes practice, so keep working on it!"

(Distribute Communication Cool-Down and collect upon completion.)

Teacher: "Just a heads up, we will have a more comprehensive Communication Skills Test coming up to assess your overall understanding of effective communication. Great job today, everyone!"

Communication Warm-Up: How Do You Connect?

Instructions: Take a few minutes to think about how you communicate every day. Answer the questions below, providing specific examples.

1. Describe one way you communicate with others without using words. What message were you trying to send, and how did you send it?
   
   
   
   
   
   

2. Think about a time you tried to explain something important to someone. What made that communication effective or ineffective?
   
   
   
   
   
   

3. Imagine you need to ask a friend for a big favor. What are three things you would consider to communicate your request effectively?
   
   
   
   
   
   

4. On a scale of 1 to 5 (1 being 'not at all' and 5 being 'very much'), how confident do you feel about your ability to express yourself clearly to others? Explain your rating.
   
   1      2      3      4      5

   Explanation:
   
   
   

The Art of Listening: More Than Just Hearing

Communication isn't a one-way street. While expressing yourself clearly is crucial, truly understanding others is equally, if not more, important. This is where active listening comes in. Active listening is a technique that involves fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.

Why is Active Listening So Important?

Imagine trying to solve a puzzle, but you only have half the pieces. That's what communication can feel like without active listening. When you actively listen, you:

• Understand better: You grasp the speaker's message, emotions, and intentions more accurately.
• Build stronger relationships: People feel valued and respected when they know you're truly listening to them.
• Avoid misunderstandings: Many conflicts arise from misinterpretations. Active listening helps clarify messages.
• Learn more: You absorb information more effectively when you're fully engaged.
• Respond thoughtfully: Instead of reacting impulsively, you can formulate a well-considered response.

Key Components of Active Listening

Becoming an active listener takes practice, but it's a skill anyone can develop. Here are the core elements:

1. Pay Attention

This is the first and most fundamental step. It means giving the speaker your undivided attention. Put away your phone, close your laptop, and turn your body towards them.

• Make eye contact: Show you're engaged (without staring them down).
• Avoid distractions: Mentally (and physically) clear your space of anything that might pull your focus away.

2. Show That You're Listening

Non-verbal cues are powerful in signaling that you're tuned in.

• Nod occasionally: Small gestures like nodding show agreement or understanding.
• Use appropriate facial expressions: Your face can convey empathy, interest, or concern.
• Maintain an open posture: Avoid crossing your arms, which can signal defensiveness.
• Use verbal affirmations: Small sounds like "uh-huh," "hmm," or "I see" can encourage the speaker.

3. Provide Feedback

This is where you show you've not only heard, but also processed what they've said.

• Paraphrase: Briefly repeat what you've heard in your own words. For example, "So, what I hear you saying is..." or "It sounds like you're feeling..."
• Summarize: If the speaker has shared a lot of information, give a brief summary to ensure you've got the main points.
• Ask clarifying questions: If something isn't clear, ask open-ended questions to get more information, such as "Can you tell me more about that?" or "What happened next?"

4. Defer Judgment

It's natural to form opinions, but active listening requires you to set them aside temporarily.

• Don't interrupt: Let the speaker finish their thoughts completely.
• Don't offer unsolicited advice: Sometimes people just need to be heard, not fixed. Wait until they ask for your opinion or advice.
• Empathize: Try to understand the situation from their perspective, even if you don't agree with their point of view.

5. Respond Appropriately

Once the speaker has finished and you've actively listened, it's your turn to respond.

• Be honest and respectful: Share your thoughts, feelings, or advice in a constructive manner.
• Focus on solutions (if appropriate): If the conversation is about a problem, work collaboratively towards a resolution.

Active listening is a gift you give to others, and it comes back to you in the form of stronger connections and clearer communication. Start practicing these techniques today, and you'll notice a significant improvement in all your interactions.

Communication Scenarios Worksheet

Instructions: Read each scenario carefully. In your small group or with a partner, discuss the questions that follow. Be prepared to share your thoughts and even role-play one of the scenarios, focusing on using effective communication skills (verbal, non-verbal, and active listening).

Scenario 1: The Group Project Dilemma

Your group for a major English project is struggling. One member, Alex, consistently misses meetings and hasn't contributed much, but often sends brief, vague texts that say, "I'm busy." Another member, Maya, is doing most of the work but is starting to get frustrated and silently resentful.

Discussion Questions:

1. If you were Maya, how would you verbally express your frustration and concern to Alex without being accusatory?
   
   
   
   
   
   
2. What non-verbal cues would you use to show Alex you are serious but also open to hearing their side of the story?
   
   
   
   
   
   
3. If you were Alex, how would you actively listen to Maya's concerns? What clarifying questions might you ask?
   
   
   
   
   
   
4. As a group, how could you use effective communication to establish clearer expectations and responsibilities for the project moving forward?
   
   
   
   
   
   

Scenario 2: Disagreeing with a Friend

You and your best friend, Sam, have very different opinions on a sensitive topic that came up in a class discussion. The conversation is becoming heated, and you both feel strongly about your viewpoints. You want to maintain your friendship but also express your perspective.

Discussion Questions:

1. How can you ensure your verbal communication remains respectful, even when disagreeing strongly?
   
   
   
   
   
   
2. What non-verbal signals might indicate that the conversation is becoming unproductive, and how could you adjust your own non-verbal communication?
   
   
   
   
   
   
3. How would you practice active listening to understand Sam's perspective, even if you don't agree with it?
   
   
   
   
   
   
4. What could you say or do to de-escalate the tension and find common ground or agree to disagree respectfully?
   
   
   
   
   
   

Scenario 3: Asking for Help from a Teacher

You are struggling in your calculus class and need to ask your teacher for extra help. You feel a bit embarrassed and intimidated, but you know it's important for your grades.

Discussion Questions:

1. How would you structure your verbal request to clearly explain your difficulties and what kind of help you need?
   
   
   
   
   
   
2. What non-verbal cues (e.g., posture, eye contact) would help convey your seriousness and respect for the teacher?
   
   
   
   
   
   
3. How would you actively listen to the teacher's suggestions or availability, and what follow-up questions might you ask?
   
   
   
   
   
   
4. What steps could you take to prepare for this conversation to make it as effective as possible?
   
   
   
   
   
   

Active Listening Discussion Guide

Instructions: After reading "The Art of Listening Reading", discuss the following questions with your classmates. Be prepared to share your insights with the larger group.

1. Before today, what did you think "listening" truly meant? How has your understanding changed after learning about active listening?
   
   
   
   
   
   

2. Can you recall a time when someone really listened to you? How did that make you feel? What specific things did they do that showed they were actively listening?
   
   
   
   
   
   

3. Conversely, describe a situation where you felt unheard or misunderstood. What did the other person do (or not do) that made you feel this way?
   
   
   
   
   
   

4. Which of the "Key Components of Active Listening" (Pay Attention, Show That You're Listening, Provide Feedback, Defer Judgment, Respond Appropriately) do you think is the most challenging for you personally? Why?
   
   
   
   
   
   

5. How do you think practicing active listening could improve your relationships with friends, family, or teachers?
   
   
   
   
   
   

Role-Play Communication Activity

Instructions: This activity will help you practice effective communication in real-life situations. You will work with a partner or in a small group to choose one of the scenarios from the Communication Scenarios Worksheet and act it out. Focus on applying the verbal, non-verbal, and active listening skills we've discussed.

Activity Steps:

1. Form Groups: Work in pairs or small groups (3-4 students).

2. Choose a Scenario: From the Communication Scenarios Worksheet, select ONE scenario that you would like to role-play. Read it again and make sure everyone in your group understands the situation.

3. Assign Roles: Decide who will play each character in your chosen scenario. If you are in a group of 3 or 4, one person can be an observer who provides feedback (see step 5).

4. Plan Your Approach (5 minutes):

   • Before you start, discuss how you will use effective communication. What specific verbal techniques will you employ (e.g., using "I" statements, a calm tone)?
   • What non-verbal cues will you focus on (e.g., eye contact, open posture)?
   • How will you demonstrate active listening (e.g., paraphrasing, asking clarifying questions)?

5. Role-Play (5-7 minutes): Act out the scenario. Try to make it as realistic as possible. If you have an observer, they should quietly take notes on what they see and hear regarding communication skills.

6. Reflect and Discuss (3-5 minutes): After the role-play, discuss the following questions within your group:

   • What went well? What effective communication skills did you notice?
   • What was challenging? Where could communication have been improved?
   • If you were the listener, how did you feel when the other person was communicating? Did you feel heard?
   • If you were the speaker, how did it feel to try and convey your message effectively?
   • (For observers) What specific feedback do you have for the role-players regarding their verbal, non-verbal, and active listening skills?

Observer Checklist (Optional)

If you are an observer, use the following checklist to guide your feedback:

• Verbal Communication:

  • Clarity of message: Clear / Unclear
  • Tone of voice: Calm / Agitated / Neutral
  • Word choice: Appropriate / Inappropriate

• Non-Verbal Communication:

  • Eye contact: Good / Limited / Avoidant
  • Body language: Open / Closed / Distracted
  • Facial expressions: Consistent with message / Inconsistent

• Active Listening:

  • Nodding/affirmations: Present / Absent
  • Paraphrasing/summarizing: Used / Not Used
  • Clarifying questions: Asked / Not Asked
  • Interrupted: Yes / No
  • Appeared engaged: Yes / No

Communication Charades Game: Non-Verbal Power!

Instructions: Get ready to put your non-verbal communication skills to the test! In this game, your goal is to act out a phrase or emotion without speaking, relying only on your body language, facial expressions, and gestures. Your team will try to guess what you're communicating.

Game Rules:

1. Form Teams: The class will be divided into two or more teams.

2. Player Selection: A player from the first team will come to the front of the class.

3. Receive Prompt: The teacher will privately show the player a card with a communication prompt (an emotion, an action, or a short phrase).

4. Act It Out: The player has 1-2 minutes to act out the prompt to their team without making any sounds or speaking. They can use any non-verbal cues they choose.

5. Team Guessing: The player's team will shout out guesses. There are no limits to how many guesses they can make.

6. Scoring: If the team guesses correctly within the time limit, they earn a point. If time runs out or they don't guess correctly, no point is awarded.

7. Rotate: Play then passes to the next team.

8. Winning: The team with the most points at the end of the game wins!

Example Prompts (Teacher to prepare on separate cards):

Emotions:

• Excited
• Confused
• Frustrated
• Nervous
• Confident
• Surprised
• Angry
• Joyful

Actions/Situations:

• Asking for directions
• Explaining a complex idea
• Trying to get someone's attention
• Comforting a friend
• Disagreeing respectfully
• Telling a secret
• Apologizing
• Celebrating a victory

Abstract Concepts (More Challenging):

• Active Listening
• Misunderstanding
• Teamwork
• Empathy
• Persuasion

Reflection after the Game:

• What did you find most challenging about communicating without words?
  
  
  
• What non-verbal cues were most effective in getting your message across?
  
  
  
• How did you use or interpret facial expressions and body language during the game?
  
  
  

Communication Skills Quiz Answer Key

1. Which of the following is an example of non-verbal communication?

A) Writing an email
B) Speaking clearly
C) Maintaining eye contact
D) Asking a question

Correct Answer: C) Maintaining eye contact

• Thought Process: Non-verbal communication refers to sending and receiving messages without words. Eye contact is a direct way to convey engagement, interest, or other emotions without speaking. Writing, speaking, and asking questions are all forms of verbal communication.

2. What is the primary goal of active listening?

A) To plan your response while the other person is talking
B) To fully understand the speaker\"s message and emotions
C) To interrupt and correct the speaker if they are wrong
D) To finish the speaker\"s sentences for them

Correct Answer: B) To fully understand the speaker"s message and emotions

• Thought Process: Active listening is centered on truly understanding the speaker"s perspective, not on formulating a rebuttal or controlling the conversation. It involves empathy and a genuine desire to comprehend.

3. When paraphrasing what someone has said, you should:

A) Repeat their exact words back to them
B) Summarize their message in your own words
C) Tell them what you think they *should* have said
D) Change the subject completely

Correct Answer: B) Summarize their message in your own words

• Thought Process: Paraphrasing demonstrates understanding by rephrasing the speaker"s message in your own words. This confirms your comprehension and allows the speaker to clarify if you"ve misunderstood. Repeating exact words (A) is less effective for demonstrating true understanding, and options C and D are not part of active listening.

4. Explain the difference between "hearing" and "active listening".

Answer: Hearing is the physical act of perceiving sounds, while active listening involves fully concentrating on, understanding, responding to, and remembering what the other person is saying, including both verbal and non-verbal cues.

• Thought Process: This question assesses the core distinction between a passive physical process (hearing) and an intentional, engaged cognitive and behavioral process (active listening). A good answer will highlight the active nature of the latter, including elements like focus, comprehension, and engagement with both verbal and non-verbal aspects.

5. I feel confident in my ability to express my thoughts clearly to others.

Answer: (Student"s Likert rating and explanation)

• Thought Process: This is a self-reflection question. There is no single correct answer for the rating, but the explanation should demonstrate critical thinking about their own communication strengths and areas for growth, referencing concepts from the lesson.

Personal Communication Project: Bridging the Gap

Introduction: Effective communication is a cornerstone of success in all aspects of life. This project challenges you to observe, analyze, and improve your own communication skills in a real-world context. You will choose a specific communication goal, practice new techniques, and reflect on your progress.

Project Objective:

To identify an area for personal communication improvement, apply learned strategies, and reflect on the impact of these changes.

Project Steps:

Step 1: Identify Your Communication Goal (Due: [Date 1])

Think about your daily interactions – with family, friends, teachers, or even in part-time jobs. Where do you feel your communication could be stronger? Choose ONE specific, measurable, achievable, relevant, and time-bound (SMART) goal related to effective communication.

Examples of Goals:

• "I will practice active listening by paraphrasing what my parents say during discussions for one week."
• "I will use clearer 'I' statements when expressing my needs to my friends for two weeks."
• "I will make more consistent eye contact when speaking to teachers during class discussions for one week."
• "I will reduce my use of filler words (like 'um' and 'like') when presenting in another class for one week."

Your Goal:

Why this goal is important to you:

Step 2: Develop a Strategy & Practice (Ongoing for [Duration, e.g., 2 weeks])

Once you have your goal, outline a plan for how you will achieve it. What specific techniques from our lessons will you use? How will you remind yourself to practice?

Your Strategy: Describe the specific techniques you will use and how you plan to implement them daily.

Step 3: Keep a Communication Log (Due: [Date 2])

For the duration of your practice period (e.g., two weeks), keep a brief log of your experiences. This doesn't need to be lengthy, but it should capture key observations.

For each day/significant interaction:

• Date/Interaction: Briefly describe the situation (e.g., "Dinner with family," "Discussing homework with Sarah").
• Goal in Focus: How did you try to apply your communication goal?
• Outcome/Observation: What happened? Was your communication effective? How did the other person respond? What did you learn?
• Self-Reflection: What could you do differently next time, or what did you do well?

Log Format (create your own or use a table):

Step 4: Final Reflection Paper (Due: [Date 3])

Write a 500-750 word reflection paper analyzing your project experience. Use the following prompts to guide your writing:

1. Introduction: Briefly state your communication goal and why you chose it.
2. Strategies Used: Describe the specific communication strategies you employed and why you thought they would be effective.
3. Analysis of Log: Summarize your communication log entries. What patterns did you notice? Were there days or situations where it was easier or harder to meet your goal? Provide specific examples from your log.
4. Impact: How did working on this goal impact your interactions? Did you notice changes in how others responded to you? How did it feel for you?
5. Challenges & Successes: What were the biggest challenges you faced? What were your most significant successes or breakthroughs?
6. Future Application: How will you continue to use and develop these communication skills in the future? What new insights did you gain about yourself as a communicator?
7. Conclusion: Summarize your overall learning and the importance of continuous communication development.

Submission Requirements:

• A clearly stated Communication Goal.
• A detailed strategy for achieving your goal.
• A Communication Log covering the specified duration.
• A 500-750 word Reflection Paper.

This project will be assessed using the Personal Communication Project Rubric. Please review it carefully to understand the grading criteria.

Personal Communication Project Rubric

Communication Skills Test Answer Key

1. Which of the following is NOT a component of active listening?

A) Paraphrasing the speaker's message
B) Interrupting to share your own experiences
C) Making eye contact with the speaker
D) Asking clarifying questions

Correct Answer: B) Interrupting to share your own experiences

• Thought Process: Active listening requires deferring judgment and avoiding interruptions. Sharing your own experiences before the speaker has finished their thought is a form of interruption and shifts the focus away from understanding their message.

2. Describe three distinct forms of non-verbal communication and provide an example for each.

Answer: Three forms of non-verbal communication are:

1. Body Language: How you hold your body, gestures, posture. Example: Crossing your arms can signal defensiveness, while open arms suggest receptiveness.
2. Facial Expressions: The emotions shown on your face. Example: A smile conveys happiness or friendliness, while a furrowed brow might indicate confusion or concern.
3. Eye Contact: How and where you look at others. Example: Direct eye contact can show engagement and honesty, whereas avoiding eye contact might suggest shyness or discomfort.

• Thought Process: This question assesses understanding of various non-verbal cues. Students should be able to identify at least three distinct types and provide a clear, relevant example for each to demonstrate comprehension.

3. In a conflict resolution scenario, using 'I' statements is effective because:

A) It places blame directly on the other person.
B) It clearly expresses your feelings and needs without accusing the other person.
C) It encourages the other person to apologize immediately.
D) It shows that you are dominant in the conversation.

Correct Answer: B) It clearly expresses your feelings and needs without accusing the other person.

• Thought Process: 'I' statements focus on the speaker's feelings and perspective, which reduces defensiveness in the listener and promotes a more constructive dialogue. Options A, C, and D describe accusatory, demanding, or aggressive communication, which is counterproductive in conflict resolution.

4. Imagine you are giving a presentation in class. Explain two ways you could use both verbal and non-verbal communication to ensure your audience is engaged and understands your message.

Answer: To ensure audience engagement and understanding during a presentation:
Verbal Communication:

1. Vary Tone and Pacing: Instead of a monotone delivery, I would vary my tone of voice (e.g., raise it for emphasis, lower it for a serious point) and adjust my speaking pace. This keeps listeners interested and highlights key information.
2. Use Clear and Concise Language: I would avoid jargon and complex sentence structures, explaining any necessary technical terms simply. This ensures the message is accessible and easy to follow for everyone.

Non-Verbal Communication:

1. Maintain Eye Contact: I would make consistent eye contact with different members of the audience. This makes individuals feel personally addressed and keeps them connected to the presentation.
2. Use Open Body Language and Gestures: I would stand with an open posture (uncrossed arms) and use natural, purposeful gestures to emphasize points. This conveys confidence and enthusiasm, making me appear approachable and the content more dynamic.

• Thought Process: This question requires students to apply their knowledge of both verbal and non-verbal communication in a practical context. They should provide specific, actionable examples for each type of communication that directly relate to audience engagement and comprehension.

5. Which of the following best describes the role of empathy in effective communication?

A) Empathy means agreeing with everything the other person says.
B) Empathy is only important in formal communication settings.
C) Empathy involves understanding and sharing the feelings of another, which helps tailor your message and respond appropriately.
D) Empathy is a sign of weakness in a negotiation.

Correct Answer: C) Empathy involves understanding and sharing the feelings of another, which helps tailor your message and respond appropriately.

• Thought Process: Empathy is about putting yourself in someone else's shoes to understand their emotions and perspective. This deepens understanding and allows for more sensitive and effective communication, contrary to options A, B, and D.

Communication Cool-Down: One Last Thought

Instructions: Take a moment to reflect on today's lesson about effective communication. Answer the questions below to summarize your learning and identify areas for future growth.

1. What is one new insight or skill you learned about communication today?
   
   
   
   
   

2. Think about one specific interaction you will have in the next 24 hours. How could you apply an effective communication skill (e.g., active listening, clear "I" statements, positive body language) to that interaction?
   
   
   
   
   
   

3. On a scale of 1 to 5 (1 being "not at all" and 5 being "very much"), how much more confident do you feel about your communication skills after this lesson?
   
   1      2      3      4      5

   Why did you choose this rating?