Lesson Plan
Dialogue Dynamos
Students will learn and practice effective communication and conflict resolution skills to foster healthier relationships.
These skills are crucial for navigating daily interactions, building strong friendships, and succeeding in group settings, both in school and beyond.
Audience
9th Grade Class
Time
75 minutes
Approach
Interactive discussions, practical exercises, and role-playing.
Materials
Projector or Smartboard, The Art of Active Listening Slide Deck, Speaking My Mind Respectfully Script, Conflict Resolution Role-Play Activity, Communication Skills Checklist Rubric, Whiteboard or chart paper, Markers, and Pens/Pencils
Prep
Teacher Preparation
20 minutes
- Review the Dialogue Dynamos Lesson Plan and all supplementary materials: The Art of Active Listening Slide Deck, Speaking My Mind Respectfully Script, Conflict Resolution Role-Play Activity, and Communication Skills Checklist Rubric.
- Ensure projector/Smartboard is set up for the slide deck.
- Arrange classroom for group work and role-playing.
- Prepare whiteboard/chart paper and markers for brainstorming.
Step 1
Warm-Up: Communication Scenarios
10 minutes
- Begin with a quick poll: "How confident do you feel about expressing your feelings in a disagreement on a scale of 1-5?" (1 = not confident, 5 = very confident).
- Ask students to briefly share a time when communication was difficult for them, either giving or receiving a message. (Optional: use anonymous sticky notes).
- Introduce the lesson's core question: "Can We Talk About It? Why is it sometimes so hard to talk to each other, especially when we disagree?"
Step 2
Introduction to Effective Communication
15 minutes
- Present The Art of Active Listening Slide Deck (Slides 1-4).
- Use the Speaking My Mind Respectfully Script to guide discussion on the importance of communication and active listening.
- Discuss common communication breakdowns and how active listening can prevent them.
- Facilitate a brief class discussion on what active listening 'looks' and 'sounds' like.
Step 3
Active Listening Practice
15 minutes
- Pair students up.
- Provide a simple, low-stakes topic (e.g., "What's your favorite way to relax after school?").
- One student speaks for 2 minutes, the other actively listens, making eye contact, nodding, and offering non-verbal cues. The listener cannot interrupt.
- After 2 minutes, the listener summarizes what the speaker said, and the speaker confirms if it was accurate.
- Students switch roles.
- Debrief as a class: What felt different about active listening? What challenges did you face?
Step 4
Conflict Resolution Strategies & Role-Play Setup
15 minutes
- Present The Art of Active Listening Slide Deck (Slides 5-7).
- Introduce the concept of conflict resolution and the strategies: staying calm, using 'I' statements, active listening, and seeking common ground.
- Distribute the Conflict Resolution Role-Play Activity and explain the instructions for the activity.
- Review the Communication Skills Checklist Rubric with students, explaining how they will be assessed and how the observer will provide feedback.
Step 5
Conflict Resolution Role-Play
15 minutes
- Divide students into small groups (3-4 students).
- Assign each group a scenario from the Conflict Resolution Role-Play Activity or allow them to choose.
- Instruct groups to act out their scenario, applying the communication and conflict resolution skills learned.
- Circulate among groups to provide support, answer questions, and observe student interactions.
- Encourage observers to use the Communication Skills Checklist Rubric to provide specific, constructive feedback to their peers.
Step 6
Debrief and Reflection (Cool-Down)
5 minutes
- Bring the class back together for a brief debrief.
- Ask students: "What did you learn from the role-play activity? Was it challenging to use 'I' statements or actively listen when you were in a mock conflict?"
- Have students complete the reflection questions on their Conflict Resolution Role-Play Activity sheet individually.
- Collect the activity sheets.

Slide Deck
Can We Talk About It?
Why is it so hard to communicate sometimes?
What happens when we don't communicate well?
Welcome students and introduce the topic of communication. Ask a provocative question to get them thinking. Transition to why these skills are important.
More Than Just Hearing
Communication isn't just about speaking.
It's also about truly listening.
What's the difference between hearing and listening?
Introduce the idea that communication is a two-way street, focusing on listening as a key component. Ask students to share what they think 'listening' truly means.
The Art of Active Listening
Active listening means fully focusing on the speaker.
Key Components:
- Pay Attention: Make eye contact, put away distractions.
- Show You're Listening: Nod, use verbal affirmations ('I see,' 'Uh-huh').
- Provide Feedback: Paraphrase, ask clarifying questions.
- Don't Interrupt: Let the speaker finish their thoughts.
Define active listening and its core components. Emphasize non-verbal cues and paraphrasing.
Why Active Listening Matters
Builds trust and understanding.
Reduces misunderstandings.
Shows respect.
Helps solve problems more effectively.
Briefly discuss the benefits of active listening for building stronger relationships and avoiding misunderstandings.
When Disagreements Arise...
Conflicts are a natural part of relationships.
How we handle them makes all the difference.
Strategies:
- Stay Calm: Take a breath.
- Use 'I' Statements: Express your feelings without blaming.
- Listen Actively: Understand the other person's side.
- Seek Common Ground: Find solutions together.
Transition to conflict resolution. Acknowledge that conflicts are normal and can be healthy if handled well. Introduce basic strategies.
Powerful 'I' Statements
Instead of:
"You always interrupt me!" (Blaming)
Try:
"I feel unheard when I'm interrupted." (Expressing your feeling)
Formula: I feel [emotion] when [situation] because [reason].
Elaborate on 'I' statements, providing examples and contrasting them with 'You' statements.
Finding a Win-Win
The goal isn't to 'win' the argument, but to find a solution that works for everyone.
- Brainstorm solutions.
- Consider compromises.
- Agree on next steps.
How can we find a 'win-win' in a disagreement?
Introduce the idea of collaborative problem-solving. Ask students to brainstorm what 'seeking common ground' might look like.
Practice Makes Perfect!
Effective communication and conflict resolution are skills.
The more you practice, the better you'll become.
Try using these tools in your everyday conversations!
Conclude the lesson by reinforcing the main takeaways and encouraging practice.

Script
Speaking My Mind Respectfully: Teacher Script
Introduction (Slide 1: Can We Talk About It?)
"Good morning, class! Or afternoon! Today, we're diving into something super important for all of us: how we talk to each other. Look at our title: 'Can We Talk About It?' Have you ever been in a situation where you really needed to talk to someone, but it felt impossible? Or maybe you had a disagreement, and it just went totally sideways?
Think about it for a moment. How confident do you feel about expressing your feelings in a disagreement, on a scale of 1 to 5? (Give students a moment to consider.) Why do you think it's sometimes so hard to talk to each other, especially when we disagree? Let's hear some thoughts. There are no wrong answers here. It’s a tough topic for everyone."
(Allow students to share. Validate their experiences. Transition to the core idea.)
"Exactly! Sometimes it feels like we're speaking different languages, or we're just not hearing each other. That's what we're going to explore today. We'll learn some practical strategies to make those tough conversations a lot easier and more productive."
The Art of Active Listening (Slides 2-4: More Than Just Hearing, The Art of Active Listening, Why Active Listening Matters)
"Often, when we think of communication, we think about speaking. But there's a huge, often overlooked part of communication that's just as, if not more, important. What do you think that might be?"
(Wait for responses, guide towards 'listening'.)
"That’s right! Listening. But not just hearing words. Look at this slide, 'More Than Just Hearing.' There's a big difference between just hearing someone and truly listening to them. Can anyone tell me what that difference might be? What does it mean to truly listen to someone?"
(Facilitate a short discussion, guiding students to ideas of understanding, empathy, focus.)
"Precisely. That's what we call Active Listening. (Refer to Slide 3: The Art of Active Listening). It means fully focusing on the speaker, not just waiting for your turn to talk. It's about trying to understand their message, both the words and the feelings behind them.
Let's break down some key components of active listening:
- Pay Attention: This seems obvious, right? But how often are we actually doing it? This means putting away your phone, making eye contact, turning your body towards them. Show them they have your full attention.
- Show You're Listening: It's not just internal. Nod your head, use little verbal cues like 'I see,' 'Uh-huh,' or 'Go on.' These signals tell the speaker you're engaged.
- Provide Feedback: This is huge. It means paraphrasing what they said back to them. Something like, 'So, if I understand correctly, you're feeling frustrated because...' or 'It sounds like you're saying...' This isn't about agreeing, but about confirming you understood. You can also ask clarifying questions like, 'Can you tell me more about that?' or 'What do you mean by that?'
- Don't Interrupt: This is a tough one for many of us! Let the speaker finish their thoughts completely. Even if you think you know what they're going to say, let them say it.
Why do you think these steps are so important? (Refer to Slide 4: Why Active Listening Matters). How can active listening help us in our friendships, with our family, or even here in class?"
(Allow for discussion. Guide them to ideas like building trust, reducing misunderstandings, showing respect, better problem-solving.)
Active Listening Practice
"Alright, let's put this into practice! You're going to pair up with someone nearby. For this first round, we're going to keep it low stakes. Think about a simple question like: 'What's your favorite way to relax after school?'
Here's how it works:
- Person A: You will speak for 2 minutes about your topic. Your job is to express your thoughts and feelings clearly.
- Person B: You are the active listener. Your job is to listen intently, use non-verbal cues, and not interrupt. After Person A finishes, you will summarize what they said, starting with 'What I hear you saying is...' or 'It sounds like you feel...' Person A will then confirm if your summary was accurate.
Then you'll switch roles. Any questions? Okay, find a partner and let's try it out!"
(Circulate, observe, and offer gentle reminders about active listening components.)
"Okay, bring it back! How did that feel? For the listeners, was it harder than you thought not to interrupt or jump in? For the speakers, what was it like to feel truly heard? What challenges did you encounter?"
(Facilitate a brief class debrief.)
Conflict Resolution (Slides 5-7: When Disagreements Arise..., Powerful 'I' Statements, Finding a Win-Win)
"Now, active listening is fantastic for everyday conversations, but it's especially crucial when disagreements pop up. And let's be real, disagreements happen! (Refer to Slide 5: When Disagreements Arise...). It's a natural part of being human and being in relationships. The key isn't to avoid conflict, but to learn how to handle it constructively.
Here are some core strategies we can use:
- Stay Calm: This is easier said than done, right? When emotions run high, our logical brain sometimes takes a backseat. Take a breath, count to ten, step away if you need to. A calm mind can think much clearer.
- Use 'I' Statements: This is a game-changer! (Refer to Slide 6: Powerful 'I' Statements). Instead of saying 'You always do this!' which can sound accusatory and put the other person on the defensive, we shift the focus to our own feelings. For example, instead of 'You never listen to me!', try 'I feel unheard when I'm interrupted.' The formula is: 'I feel [emotion] when [situation] because [reason].' Who can give me an example of an 'I' statement they might use?
(Call on a few students for examples, offer guidance.)
"Excellent! See how that changes the tone? It invites conversation instead of an argument.
- Listen Actively: Just like we practiced! Even in a conflict, it's vital to truly hear the other person's perspective. It doesn't mean you agree, but it means you understand.
- Seek Common Ground: The goal of conflict resolution isn't always to 'win.' It's to find a solution that works for everyone involved. (Refer to Slide 7: Finding a Win-Win). This might mean brainstorming different ideas, finding a compromise, or agreeing to disagree respectfully. What are some ways you've tried to find a 'win-win' in your own experiences?"
(Allow for discussion.)
Conflict Resolution Role-Play
"Now it's time to apply these strategies to some more challenging situations. We're going to do a role-play activity. You'll work in small groups, and each group will get a scenario from our Conflict Resolution Role-Play Activity.
Your task is to act out the scenario, using the communication and conflict resolution skills we just discussed: active listening, 'I' statements, and aiming for a 'win-win' solution. Remember, this is a safe space to practice, so don't be afraid to try things out.
I'll be circulating to offer support and answer questions. Before we start, let's quickly review the Communication Skills Checklist Rubric. This rubric will help you understand what good communication looks like during your role-play.
(Distribute the activity and rubric, give instructions, break into groups.)
"Alright, groups, let's get started! You'll have about 15-20 minutes for this."
(Circulate and observe, offering coaching as needed. Bring the class back together after the time is up.)
Debrief and Reflection (Cool-Down)
"Fantastic work everyone! I saw some really thoughtful discussions and creative problem-solving during those role-plays. What did you learn from that activity? Was it challenging to use 'I' statements or actively listen when you were in a mock conflict?
As we wrap up today, remember that effective communication and conflict resolution are skills that improve with practice. It won't always be easy, but by intentionally using active listening, 'I' statements, and seeking common ground, you can build stronger, healthier relationships.
For our cool-down today, I want you to complete the reflection questions on your Conflict Resolution Role-Play Activity sheet. Think about what you learned and how you might apply these skills in your own life. When you're done, you can submit your sheet."
(Collect activity sheets.)
"Thank you all for your engagement today. I hope you feel a little more confident about your ability to 'talk about it' when challenges arise. Keep practicing!"


Activity
Conflict Resolution Role-Play Activity
Objective: To practice effective communication and conflict resolution strategies in simulated scenarios.
Instructions:
- Work in groups of 3-4 students.
- Read your assigned scenario carefully.
- Assign roles (e.g., Person A, Person B, Observer/Facilitator).
- Act out the scenario, focusing on using the communication skills we discussed:
- Active Listening: Pay attention, show you're listening, paraphrase, don't interrupt.
- "I" Statements: Express your feelings without blaming (e.g., "I feel [emotion] when [situation] because [reason]").
- Seeking Common Ground: Work towards a solution that addresses everyone's needs.
- The Observer/Facilitator should provide constructive feedback using the Communication Skills Checklist Rubric.
- After the role-play, discuss as a group: What went well? What was challenging? What could have been done differently?
Scenario 1: The Group Project Dilemma
Characters:
- Alex: You've been doing most of the work for a big group project. You're feeling frustrated and overwhelmed because a couple of your group members haven't contributed much.
- Jordan: You're part of Alex's group. You've been busy with other commitments (sports, family) and haven't pulled your weight on the project. You feel bad but also a bit defensive.
- Observer/Facilitator: Guides the discussion and provides feedback.
The Conflict: Alex confronts Jordan about their lack of contribution to the group project.
Scenario 2: The Borrowed Item
Characters:
- Taylor: You lent your favorite hoodie to a friend a week ago, and they haven't returned it. You've seen them wearing it, and you're starting to feel annoyed and a little disrespected.
- Sam: You borrowed Taylor's hoodie. You honestly forgot to give it back and didn't realize it was such a big deal. You're surprised by Taylor's frustration.
- Observer/Facilitator: Guides the discussion and provides feedback.
The Conflict: Taylor approaches Sam to get their hoodie back and express their feelings.
Scenario 3: Misunderstanding a Text Message
Characters:
- Jamie: You sent a text message to your friend, Chris, asking about weekend plans. You thought your tone was lighthearted, but Chris responded very curtly, and now you feel like they're mad at you, though you don't know why.
- Chris: You received a text from Jamie. You interpreted their message as demanding and pushy because you've been stressed lately. You didn't mean to be rude in your reply, but you were short with them.
- Observer/Facilitator: Guides the discussion and provides feedback.
The Conflict: Jamie talks to Chris in person to clear up the misunderstanding about the text message.
Reflection Questions (To be completed individually after the role-play)
-
Which communication skill did you find most challenging to use during the role-play and why?
-
Which communication skill did you find most effective in helping resolve the conflict, and how did it help?
-
How did using "I" statements change the dynamic of the conversation compared to if you had used "you" statements?
-
Think about a real-life situation where you could use the active listening or conflict resolution strategies you practiced today. Describe the situation and how you might apply these skills.
-
What is one new thing you learned about communicating effectively or resolving conflict today?


Rubric
Communication Skills Checklist Rubric
Activity: Conflict Resolution Role-Play
Student Name: _________________________
Observer Name: _________________________
Instructions for Observer: Use this rubric to provide feedback during and after the role-play. Mark the boxes that best describe the student's performance in each category. Provide specific comments to help the student improve.
Active Listening
Criteria | Beginning (1 Point) | Developing (2 Points) | Proficient (3 Points) | Exemplary (4 Points) | Comments |
---|---|---|---|---|---|
Eye Contact | Rarely made eye contact; often distracted. | Made some eye contact but occasionally looked away. | Maintained consistent eye contact. | Maintained consistent and appropriate eye contact throughout. | |
Non-Verbal Cues | Showed few or no non-verbal cues (nodding, posture). | Occasionally used non-verbal cues to show engagement. | Consistently used appropriate non-verbal cues. | Used a variety of effective non-verbal cues to convey deep engagement. | |
No Interruptions | Frequently interrupted the speaker. | Interrupted occasionally but self-corrected. | Rarely interrupted, allowing the speaker to finish. | Never interrupted, demonstrating full respect for the speaker's turn. | |
Paraphrasing/Summarizing | Did not paraphrase or summarize the speaker's points. | Attempted to paraphrase/summarize, but was often inaccurate. | Accurately paraphrased/summarized key points. | Consistently and accurately paraphrased/summarized with insightful clarity. |
Expressing Self (Using "I" Statements)
Criteria | Beginning (1 Point) | Developing (2 Points) | Proficient (3 Points) | Exemplary (4 Points) | Comments |
---|---|---|---|---|---|
Uses "I" Statements | Primarily used "you" statements or blamed others. | Attempted to use "I" statements, but sometimes reverted to blaming. | Consistently used "I" statements to express feelings. | Artfully crafted "I" statements that clearly expressed feelings and needs. | |
Clarity of Message | Message was unclear or confusing. | Message was somewhat clear, but lacked specificity. | Message was clear, concise, and easy to understand. | Message was exceptionally clear, precise, and conveyed deeper meaning. | |
Respectful Tone | Tone was aggressive, defensive, or dismissive. | Tone was generally respectful, but occasionally slipped. | Maintained a consistently respectful and constructive tone. | Maintained an empathetic and respectful tone, even when discussing difficult feelings. |
Conflict Resolution
Criteria | Beginning (1 Point) | Developing (2 Points) | Proficient (3 Points) | Exemplary (4 Points) | Comments |
---|---|---|---|---|---|
Calmness | Appeared agitated or unable to self-regulate. | Showed some moments of calmness, but also became agitated. | Generally remained calm and composed during conflict. | Consistently demonstrated calm and thoughtful responses under pressure. | |
Seeking Solutions | Focused on winning or blaming; no attempt at solutions. | Offered some solutions, but they were often one-sided. | Collaborated to find mutually agreeable solutions/compromises. | Actively sought creative and equitable "win-win" solutions for all parties. |
Overall Feedback & Next Steps:
What did the student do well in this role-play?
What is one area the student could focus on to improve their communication and conflict resolution skills?

