Lesson Plan
Dialogue Dynamos
Students will learn and practice effective communication techniques and conflict resolution strategies to improve their interpersonal relationships.
Understanding how to communicate effectively and resolve conflicts respectfully is crucial for building and maintaining healthy relationships with peers, family, and in future professional settings.
Audience
9th Grade Class
Time
75 minutes
Approach
Interactive discussions, explicit instruction, and role-playing scenarios.
Materials
The Art of Active Listening (slide-deck), Conflict Resolution Role-Play (activity), Speaking My Mind Respectfully (script), and Communication Skills Checklist (rubric)
Prep
Review Materials
15 minutes
- Review the Dialogue Dynamos Lesson Plan and all associated materials: The Art of Active Listening Slide Deck, Conflict Resolution Role-Play Activity, Speaking My Mind Respectfully Script, and Communication Skills Checklist Rubric.
- Ensure projector/smartboard is ready for the slide deck.
- Prepare copies of the Communication Skills Checklist Rubric for each student if using a physical copy.
Step 1
Warm-Up: Communication Icebreaker
10 minutes
- Begin with a quick icebreaker activity to get students thinking about communication. Ask students to share one thing they find challenging about communicating with others.
- Facilitate a brief discussion, noting common themes.
Step 2
Introduction to Effective Communication
15 minutes
- Use the The Art of Active Listening Slide Deck to introduce the core concepts of effective communication, focusing on active listening, clear expression, and empathy.
- Go through the slides, explaining each concept and providing examples. Refer to the Speaking My Mind Respectfully Script for detailed talking points.
- Engage students with questions and encourage them to share their own experiences with good and bad communication.
Step 3
Understanding Conflict Resolution
15 minutes
- Transition to conflict resolution. Explain that conflicts are natural and that the goal is to resolve them constructively. Refer to the Speaking My Mind Respectfully Script for detailed talking points.
- Discuss the importance of

Slide Deck
Welcome to Communication Central!
Today, we're diving into the superpower of communication!
Welcome students and introduce the day's topic: communication. Ask a few students to share what they think makes a good communicator.
What is Active Listening?
- More than just hearing: It's about truly understanding the other person's message.
- Full attention: Giving the speaker your undivided focus.
- Why it matters: Builds trust, avoids misunderstandings, and shows respect.
Explain that active listening is more than just hearing words. It's about truly understanding. Emphasize why it's important for strong relationships.
Show You're Listening: Non-Verbal Cues
- Eye contact: Look at the speaker (culturally appropriate).
- Body language: Nodding, open posture, facing the speaker.
- Minimize distractions: Put away phones, avoid fidgeting.
Discuss non-verbal cues. Ask students for examples of body language that shows someone is listening or not listening.
Prove You're Listening: Verbal Cues
- Paraphrase: Rephrase what you heard in your own words. "So, what I hear you saying is..."
- Summarize: Briefly state the main points.
- Ask clarifying questions: "Can you tell me more about that?" "What do you mean when you say...?"
- Reflect feelings: "It sounds like you're feeling frustrated."
Explain verbal cues. Emphasize paraphrasing and asking clarifying questions as key components of active listening.
Speaking Your Mind Respectfully: 'I' Statements
- Focus on your feelings: Start sentences with "I feel..." or "I need..."
- Avoid blaming: Don't start with "You always..." or "You make me..."
- Example: Instead of "You never listen to me!", try "I feel unheard when I'm speaking and you're looking at your phone."
Introduce the idea of 'I' statements as a way to express feelings and needs without blaming. Give a clear example.
Be Clear and Direct
- Say what you mean: Don't expect others to read your mind.
- Be concise: Get to the point without too much rambling.
- Avoid assumptions: Ask questions if you're unsure.
Explain the importance of being direct and clear. Connect it to avoiding misunderstandings.
Conflict: It's Not Always a Fight!
- Conflict is normal: Disagreements happen in all relationships.
- Goal: To resolve differences respectfully, not to 'win' an argument.
- Positive outcomes: Can lead to stronger relationships and better understanding.
Transition to conflict resolution. Explain that conflicts are a natural part of relationships and can be resolved constructively.
Steps to Resolve Conflict
- Cool Down: Take a breath, step away if needed.
2. Listen Actively: Understand the other person's perspective (use active listening skills!).
3. Use 'I' Statements: Express your feelings and needs clearly.
4. Find a Solution: Brainstorm ideas together that work for everyone.
Introduce a simple 4-step conflict resolution model. Explain each step briefly.
Practice Makes Perfect! Role-Play Time
- Get ready to put your new skills into action!
- Work with a partner to practice active listening and conflict resolution.
- Remember to use 'I' statements and focus on finding solutions.
Prepare students for the role-play activity. Remind them of the skills they just learned.
Your Communication Toolkit
You now have tools for:
- Active Listening: Truly hearing and understanding others.
- Respectful Expression: Using 'I' statements and clear language.
- Constructive Conflict Resolution: Turning disagreements into opportunities for growth.
Keep practicing these skills!
Summarize the key takeaways and reinforce the importance of these skills for their daily lives.

Script
Speaking My Mind Respectfully: Teacher Script
Warm-Up: Communication Icebreaker (10 minutes)
Teacher: "Good morning/afternoon, everyone! To kick off our lesson today, I want us to think about something we all do every single day: communicate. Whether it's talking to friends, family, or even just thinking to ourselves, communication is everywhere."
"Let's start with a quick icebreaker. I want each of you to share one thing you find challenging about communicating with others. Maybe it's feeling like no one listens, or struggling to say what you really mean, or perhaps it's avoiding disagreements. There are no wrong answers here, just honest reflections. Who would like to start?"
(Allow students to share, prompting gently if needed. Acknowledge and validate their responses.)
Teacher: "Thank you for sharing those insights. It sounds like many of us face similar hurdles, whether it's getting our message across or feeling truly heard. Today, we're going to explore some tools to make our communication more effective and our conflicts more constructive. Let's make sure everyone feels seen and heard today."
Introduction to Effective Communication (15 minutes)
Teacher: "Alright, let's dive deeper into what makes communication truly effective. We're going to use our The Art of Active Listening Slide Deck to guide us. Take a look at our first slide, 'Welcome to Communication Central!'"
"As you can see, our goal today is to equip you with superpowers for navigating your relationships. What do you think that means?"
(Pause for student responses.)
Teacher: "Exactly! It means learning skills that make your interactions smoother, your friendships stronger, and help you handle tough situations with grace. Let's move to the next slide: 'What is Active Listening?'"
"What comes to mind when you hear the phrase 'active listening'? Is it just sitting there quietly?"
(Pause for student responses.)
Teacher: "Not quite! As the slide says, active listening is much more than just hearing words. It's about truly understanding the other person's message—not just the words, but the feelings and intentions behind them. It means giving the speaker your undivided focus. Why do you think it's so important to give someone your full attention when they're talking?"
(Listen to responses. Guide them to ideas like building trust, avoiding misunderstandings, and showing respect.)
Teacher: "Great points! When we actively listen, we build trust, we avoid those annoying misunderstandings, and most importantly, we show respect. Now, how do we show we're listening? Turn to the slide, 'Show You're Listening: Non-Verbal Cues.'"
"What are some ways your body tells someone you're paying attention without you saying a word?"
(Discuss eye contact, nodding, open posture, minimizing distractions like phones or fidgeting. Emphasize cultural appropriateness for eye contact.)
Teacher: "Excellent observations. Our body language speaks volumes. Now, let's look at the next slide: 'Prove You're Listening: Verbal Cues.' What can we say to show someone we've heard them and understood?"
(Discuss paraphrasing, summarizing, asking clarifying questions, and reflecting feelings. Provide examples for each: e.g., "So, what I hear you saying is...", "It sounds like you're feeling frustrated about...")
Teacher: "These verbal cues are powerful. They let the speaker know you're not just waiting for your turn to talk; you're actually processing what they're saying. This is a game-changer in any conversation."
"Now, active listening is one side of the coin. The other is expressing ourselves clearly and respectfully. Let's look at the slide: 'Speaking Your Mind Respectfully: 'I' Statements.'"
"How many of you have ever been in a situation where you felt misunderstood, or maybe you accidentally made someone feel defensive when you were trying to express yourself?"
(Allow for a few hands or brief nods.)
Teacher: "It happens to all of us. Often, we start sentences with 'You always...' or 'You make me feel...' and even if that's how we feel, it often sounds like blame. The other person instantly gets defensive. Instead, we can use 'I' statements. As the slide shows, these focus on your feelings and your needs, without blaming. For example, instead of 'You never listen to me!', you could say, 'I feel unheard when I'm speaking and you're looking at your phone.' See the difference? It's about owning your experience."
"Practice this in your head: Think of a small frustration you've had recently, and try to rephrase it as an 'I' statement."
(Brief pause.)
Teacher: "Alright, next slide: 'Be Clear and Direct.' This ties into 'I' statements. Why is it important to be clear and direct when you're communicating? What happens if you beat around the bush or expect people to guess what you want?"
(Discuss saying what you mean, being concise, and avoiding assumptions.)
Understanding Conflict Resolution (15 minutes)
Teacher: "So, we've learned how to listen actively and how to speak our minds respectfully. But what happens when, even with the best communication, disagreements still pop up? That's where conflict resolution comes in. Look at our slide: 'Conflict: It's Not Always a Fight!'"
"How many of you think conflict is always a bad thing?"
(Gauge student responses.)
Teacher: "It's natural to think that, but as the slide says, conflict is normal! Disagreements happen in all relationships—with friends, family, teammates, even with yourselves sometimes! The goal isn't to avoid conflict entirely, because that's impossible. The goal is to resolve differences respectfully, not to 'win' an argument. In fact, resolving conflict positively can actually lead to stronger relationships and better understanding."
"Now, let's look at some steps to help us navigate these disagreements. Next slide: 'Steps to Resolve Conflict.'"
"Here's a simple framework. The first step is to Cool Down. When emotions are high, what usually happens to our ability to think clearly?"
(Student responses – e.g., it's harder, we say things we don't mean.)
Teacher: "Exactly. So, taking a breath, stepping away if needed, is crucial. Then, once we're calmer, we Listen Actively. This is where those skills we just learned come in! We need to truly understand the other person's perspective, even if we disagree with it. Why is it important to listen to their side, even if you think you're right?"
(Student responses – e.g., to understand, to find common ground, to show respect.)
Teacher: "After listening, it's your turn to Use 'I' Statements. Express your feelings and needs clearly, remember, without blaming. Finally, together, you Find a Solution. This means brainstorming ideas that work for everyone involved. It's not about one person getting their way, but about finding common ground. We'll practice this more in our next activity."
Conflict Resolution Role-Play (25 minutes)
Teacher: "Now it's time to put these powerful communication and conflict resolution skills to the test! Look at our slide: 'Practice Makes Perfect! Role-Play Time.'"
"We're going to do a Conflict Resolution Role-Play Activity. I'll divide you into pairs or small groups. Each group will receive a scenario where a conflict needs to be resolved. Your task is to act out the scenario, using the active listening skills, 'I' statements, and the conflict resolution steps we just discussed."
"Before we begin, let's quickly review the Communication Skills Checklist Rubric. This rubric outlines exactly what I'll be looking for during your role-plays, so pay close attention."
(Go over the rubric briefly, highlighting key criteria for active listening, 'I' statements, respectful tone, and collaborative problem-solving.)
Teacher: "Remember, the goal isn't perfect acting, but honest practice. If you get stuck, that's okay! Try to think about what we just learned. I'll be circulating to observe and offer guidance. Any questions before we start?"
(Facilitate the role-play activity, moving between groups.)
Debrief and Wrap-Up (10 minutes)
Teacher: "Alright everyone, let's bring it back together. Great work on those role-plays! It takes courage to practice new skills, especially when they involve navigating tricky situations. What was challenging about the role-play? What felt good or effective?"
(Lead a brief class discussion, inviting students to share their experiences and observations.)
Teacher: "To summarize what we've learned today, let's look at our final slide: 'Your Communication Toolkit.'"
"You now have tools for: Active Listening—truly hearing and understanding others; Respectful Expression—using 'I' statements and clear language; and Constructive Conflict Resolution—turning disagreements into opportunities for growth. These aren't just skills for the classroom; these are life skills that will help you in every relationship you have."
"The most important thing is to keep practicing these skills. They might feel a bit awkward at first, but like any new skill, the more you use them, the more natural they become. Thank you for your thoughtful participation today!"


Activity
Conflict Resolution Role-Play Activity
Objective
To practice active listening, 'I' statements, and the steps for constructive conflict resolution in realistic scenarios.
Materials
- Conflict Resolution Role-Play Scenarios Handout (provided by teacher)
- Communication Skills Checklist Rubric (for self-assessment and peer feedback)
Instructions
-
Form Pairs/Small Groups (5 minutes): The teacher will divide the class into pairs or small groups (3-4 students). If in groups of three, one student can be an observer/feedback provider. In groups of four, two pairs can observe and provide feedback to each other.
-
Review the Scenario (5 minutes): Each pair/group will receive a scenario from the Conflict Resolution Role-Play Scenarios Handout. Read the scenario carefully and discuss the different perspectives of the characters involved. Decide who will play which role.
-
Prepare for Role-Play (5 minutes): Briefly discuss how you might approach the conflict using the skills learned in class:
- Active Listening: How will you show you are truly hearing the other person?
- 'I' Statements: How will each person express their feelings and needs without blaming?
- Conflict Resolution Steps: How will you move through cooling down, listening, expressing, and finding a solution?
-
Perform the Role-Play (10-15 minutes per scenario): Act out your scenario. Try to embody the characters and use the communication and conflict resolution skills authentically. Remember:
- It's okay to pause and think.
- Focus on resolving the conflict constructively, not on 'winning.'
-
Debrief and Feedback (5-10 minutes): After each role-play, use the Communication Skills Checklist Rubric to provide feedback:
- Self-Reflection: How do you feel you did? What went well? What was challenging?
- Peer Feedback: If an observer was present, what did they notice? What specific examples of active listening, 'I' statements, or conflict resolution steps did they see?
- Group Discussion: What alternative approaches could have been taken? How could the outcome be improved? What did you learn from this scenario?
Scenarios (Teacher will distribute separately from Conflict Resolution Role-Play Scenarios Handout)


Activity
Conflict Resolution Role-Play Scenarios
Instructions for Students
Work with your partner/group to act out ONE of the following scenarios. Remember to use your active listening skills, 'I' statements, and the steps for conflict resolution. Focus on finding a constructive solution.
Scenario 1: Group Project Dilemma
Characters:
- Alex: You've been working hard on your part of a group project and feel like you're carrying most of the weight.
- Ben: You've been a bit overwhelmed with other classes and haven't contributed as much to the group project. You feel guilty but also stressed.
The Conflict: Alex confronts Ben about their lack of participation. Ben feels attacked.
Scenario 2: Borrowed Item Trouble
Characters:
- Chloe: You lent your favorite hoodie to a friend a week ago, and they still haven't returned it. You've seen them wearing it, and you're starting to get annoyed.
- David: You borrowed Chloe's hoodie and honestly forgot to return it. You didn't realize it was a big deal, and now you feel a bit defensive because you think Chloe is overreacting.
The Conflict: Chloe approaches David to get their hoodie back, expressing frustration.
Scenario 3: Lunch Table Misunderstanding
Characters:
- Emily: You overheard your friend, Fiona, talking about a party you weren't invited to. You feel hurt and left out.
- Fiona: You were planning a small get-together with a few close friends and honestly didn't think Emily would be interested, or you simply forgot to invite her in the rush of planning.
The Conflict: Emily confronts Fiona, feeling excluded and upset.


Rubric
Communication Skills Checklist Rubric
Student Name: ____________________________
Observer/Peer Name (if applicable): ____________________________
Date: ____________
Instructions
Use this rubric to assess your own communication skills during the role-play, or to provide feedback to a peer. For each skill, check the box that best describes the performance.
Criteria
1. Active Listening
- Not Yet Evident: Showed little to no verbal or non-verbal signs of listening. Interrupted frequently. Didn't seem to grasp the other person's message.
- Developing: Showed some signs of listening (e.g., occasional eye contact). Sometimes interrupted or seemed distracted. Understood parts of the message but missed nuances.
- Proficient: Maintained appropriate eye contact and body language. Used paraphrasing or summarizing at times. Generally understood the other person's perspective.
- Exemplary: Consistently demonstrated strong non-verbal listening (eye contact, posture). Effectively used paraphrasing, summarizing, and clarifying questions. Clearly understood both the message and underlying feelings.
2. Using "I" Statements (Expressing Feelings & Needs)
- Not Yet Evident: Primarily used blaming "You" statements. Did not clearly express personal feelings or needs.
- Developing: Attempted to use "I" statements but sometimes reverted to blaming language. Expressed some personal feelings, but needs were unclear.
- Proficient: Consistently used "I" statements to express feelings and needs. Avoided blaming. Message was generally clear.
- Exemplary: Fluently and effectively used "I" statements to clearly articulate feelings, needs, and perspective without blaming. Message was concise and impactful.
3. Respectful Tone and Demeanor
- Not Yet Evident: Tone was aggressive, dismissive, or disrespectful. Body language was closed or confrontational.
- Developing: Tone was sometimes neutral, but could become defensive or slightly aggressive. Body language was inconsistent.
- Proficient: Maintained a generally calm and respectful tone. Body language was open and non-confrontational.
- Exemplary: Consistently maintained a calm, empathetic, and respectful tone. Body language conveyed openness and a willingness to understand and collaborate.
4. Collaboration and Solution-Seeking
- Not Yet Evident: Focused on winning the argument rather than finding a solution. Unwilling to compromise or consider other ideas.
- Developing: Showed some willingness to discuss solutions but struggled with compromise. Still somewhat focused on personal demands.
- Proficient: Actively engaged in brainstorming solutions. Showed willingness to compromise and consider mutually beneficial outcomes.
- Exemplary: Skillfully guided the conversation towards collaborative problem-solving. Proposed and explored multiple solutions, demonstrating flexibility and a commitment to a fair outcome for all parties.


Rubric
Communication Skills Checklist Rubric
Student Name: ____________________________
Observer/Peer Name (if applicable): ____________________________
Date: ____________
Instructions
Use this rubric to assess your own communication skills during the role-play, or to provide feedback to a peer. For each skill, check the box that best describes the performance.
Criteria
1. Active Listening
- Not Yet Evident: Showed little to no verbal or non-verbal signs of listening. Interrupted frequently. Didn't seem to grasp the other person's message.
- Developing: Showed some signs of listening (e.g., occasional eye contact). Sometimes interrupted or seemed distracted. Understood parts of the message but missed nuances.
- Proficient: Maintained appropriate eye contact and body language. Used paraphrasing or summarizing at times. Generally understood the other person's perspective.
- Exemplary: Consistently demonstrated strong non-verbal listening (eye contact, posture). Effectively used paraphrasing, summarizing, and clarifying questions. Clearly understood both the message and underlying feelings.
2. Using "I" Statements (Expressing Feelings & Needs)
- Not Yet Evident: Primarily used


Lesson Plan
Dialogue Dynamos
Students will learn and practice effective communication techniques and conflict resolution strategies to improve their interpersonal relationships.
Understanding how to communicate effectively and resolve conflicts respectfully is crucial for building and maintaining healthy relationships with peers, family, and in future professional settings.
Audience
9th Grade Class
Time
75 minutes
Approach
Interactive discussions, explicit instruction, and role-playing scenarios.
Materials
The Art of Active Listening (slide-deck), Conflict Resolution Role-Play (activity), Speaking My Mind Respectfully (script), and Communication Skills Checklist (rubric)
Prep
Review Materials
15 minutes
- Review the Dialogue Dynamos Lesson Plan and all associated materials: The Art of Active Listening Slide Deck, Conflict Resolution Role-Play Activity, Speaking My Mind Respectfully Script, and Communication Skills Checklist Rubric.
- Ensure projector/smartboard is ready for the slide deck.
- Prepare copies of the Communication Skills Checklist Rubric for each student if using a physical copy.
Step 1
Warm-Up: Communication Icebreaker
10 minutes
- Begin with a quick icebreaker activity to get students thinking about communication. Ask students to share one thing they find challenging about communicating with others.
- Facilitate a brief discussion, noting common themes.
Step 2
Introduction to Effective Communication
15 minutes
- Use the The Art of Active Listening Slide Deck to introduce the core concepts of effective communication, focusing on active listening, clear expression, and empathy.
- Go through the slides, explaining each concept and providing examples. Refer to the Speaking My Mind Respectfully Script for detailed talking points.
- Engage students with questions and encourage them to share their own experiences with good and bad communication.
Step 3
Understanding Conflict Resolution
15 minutes
- Transition to conflict resolution. Explain that conflicts are natural and that the goal is to resolve them constructively. Refer to the Speaking My Mind Respectfully Script for detailed talking points.
- Discuss the importance of

Lesson Plan
Dialogue Dynamos
Students will learn and practice effective communication techniques and conflict resolution strategies to improve their interpersonal relationships.
Understanding how to communicate effectively and resolve conflicts respectfully is crucial for building and maintaining healthy relationships with peers, family, and in future professional settings.
Audience
9th Grade Class
Time
75 minutes
Approach
Interactive discussions, explicit instruction, and role-playing scenarios.
Materials
The Art of Active Listening (slide-deck), Conflict Resolution Role-Play (activity), Speaking My Mind Respectfully (script), and Communication Skills Checklist (rubric)
Prep
Review Materials
15 minutes
- Review the Dialogue Dynamos Lesson Plan and all associated materials: The Art of Active Listening Slide Deck, Conflict Resolution Role-Play Activity, Speaking My Mind Respectfully Script, and Communication Skills Checklist Rubric.
- Ensure projector/smartboard is ready for the slide deck.
- Prepare copies of the Communication Skills Checklist Rubric for each student if using a physical copy.
Step 1
Warm-Up: Communication Icebreaker
10 minutes
- Begin with a quick icebreaker activity to get students thinking about communication. Ask students to share one thing they find challenging about communicating with others.
- Facilitate a brief discussion, noting common themes. (5 minutes)
Step 2
Introduction to Effective Communication
15 minutes
- Use the The Art of Active Listening Slide Deck to introduce the core concepts of effective communication, focusing on active listening, clear expression, and empathy.
- Go through the slides, explaining each concept and providing examples. Refer to the Speaking My Mind Respectfully Script for detailed talking points.
- Engage students with questions and encourage them to share their own experiences with good and bad communication. (15 minutes)
Step 3
Understanding Conflict Resolution
15 minutes
- Transition to conflict resolution. Explain that conflicts are natural and that the goal is to resolve them constructively.
- Introduce strategies like
